Privacy Policy

Last updated: January 27, 2025

1. Introduction

Hirefolio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career management platform ("the Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you use the Service, you may provide us with:

  • Account Information: Email address used for authentication
  • Contact Information: Name, phone number, location, LinkedIn profile, and portfolio website
  • Career Information: Work experience, education, skills, certifications, awards, and professional summary
  • Employment Details: Current employment status, income level, veteran status, disability status, and age range (used for benefits eligibility)
  • Documents: Resumes, cover letters, and other career documents you upload
  • Job Application Data: Job postings you track, application status, and notes
  • Payment Information: Billing details processed securely through Stripe (we do not store your full payment card details)

2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

  • Device information (browser type, operating system)
  • Usage data (features used, pages visited, actions taken)
  • Log data (IP address, access times, error logs)

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Generate and optimize resumes, cover letters, and other career documents
  • Analyze job postings and provide match scores
  • Help you discover relevant career benefits and resources
  • Process payments and manage subscriptions
  • Send you service-related communications
  • Respond to your inquiries and provide customer support
  • Improve and develop new features for the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. AI Processing

The Service uses artificial intelligence to help you create and optimize career documents. When you use AI-powered features:

  • Your career information is processed by our AI systems to generate personalized content
  • We use Google's Gemini AI services to power our content generation features
  • Your data is transmitted securely and is not used to train AI models
  • AI-generated content is stored in your account for your future use

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Sensitive personal information (contact details) is encrypted at rest
  • Access Controls: Your data is protected by authentication and authorization controls ensuring only you can access your information
  • Secure Transmission: All data is transmitted over encrypted connections (HTTPS)
  • Payment Security: Payment processing is handled by Stripe, a PCI-DSS compliant payment processor

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information:

  • Service Providers: With third-party vendors who help us operate the Service (e.g., Stripe for payments, cloud hosting providers, AI service providers)
  • Legal Requirements: When required by law, legal process, or government request
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through your account settings.

After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and personal information
  • Export: Export your data in a portable format
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email address below or use the relevant features in your account settings.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect and how we use it
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell your data)
  • The right to non-discrimination for exercising your privacy rights

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete it.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

hirefolio.support@bluesummitcg.com